When will I be billed for my services?

Fees for services ordered by the Customer shall begin on the date of the initial order and that date shall serve as the monthly anniversary date for all future billings including one time fees, upgrades, additional services, cancellations and service credits.

If the order is placed on the 31st of the month, then the billing anniversary will fall on the last day of the month regardless of the numeric date.

Fees are due in advance of the monthly service cycle and will be billed on the anniversary date of each month. Upgrades ordered on the billing anniversary date will be billed for a full month service and will continue each month on the anniversary date.

Upgrades ordered after the normal anniversary billing date will be pro-rated to the next anniversary date and billed as a one time pro-rate charge.

Future charges will appear as full monthly fees added to your existing anniversary billing date.

Any overages due on your account will also be charged on the anniversary bill date.

All of our credit card billing is set as recurring charges.  The credit card that we have on file will be billed on the same date every month for the services that are being used.

As an example, if you place an order on January 9, 2008, your monthly fee will be automatically charged to the credit card on file every month on the 9th.

Article ID: 25, Created On: 1/8/2010, Modified: 8/7/2012