It is important to keep your contact information up to date, especially your current primary contact email address, so that there are no missed communications between yourself and our team.
You have the ability to manage these details by logging in to unity.serverintellect.com and then navigating to My Account > Contact > Contact Information.
The 'Contact' drop down box will also present you with an option for 'Additional Contacts', which allows you to add further contact email addresses for various roles. By adding an additional contacts you are enabling another user to be CC'd on the ticket that is being worked.
If you have any questions, please let us know!
Article ID: 487, Created On: 9/30/2010, Modified: 8/7/2012